Summary
This policy constitutes the Institute’s position on its contractual obligations with customers.
Full policy
The following terms and conditions apply to the sale of goods and services provided by the company and its representatives to its clients.
Nomenclature
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://stamsolutions.com website (the “Service”) operated by STAM Strategic & Partners Group Ltd (“us”, “we”, or “our”). Hereafter: “Provider” refers to STAM, its subsidiary bodies, agents, staff and associates. “Event” refers to any event, course – online or in live – or other activity organised by the provider on behalf of its clients. “Applicant” refers to any individual or group who has applied for an event either for themselves or for others. “Attendee” refers to any individual or group in attendance at an event or intending to attend.
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
The information, text, graphics, videos, or other material (“Content”) of the pages of this website is for general information and use only and is subject to change without notice.
The accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose is not guaranteed.
You acknowledge that such information and materials may contain errors or inaccuracies and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any information available through this website meet your specific requirements.
The Content of the pages of this website falls in four (4) categories:
Functional Content – any content used to define interactions, transactions and user interface elements included but no limited to navigation menus, content categories, content tags or transactional content.
Authored Content – any content posted by registered users included but not limited to content published by partners, authors or registered users as a result of, but not limited to, a service contract.
User Content – any stored by registered users, that it is not the subject of a contract, and are subject to these Terms.
Public Content – any content posted by registered users in the comment section of the Service.
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, you represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright, promoting a Hate Organization as defined here, or is engaging in hate speech.
You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third-party posts on or through the Service. However, by posting Content using the Service you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.
Designmodo Inc. has the right but not the obligation to monitor and edit all Content provided by users.
In addition, Content found on or through this Service are the property of STAM Strategic & Partners Group Ltd or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without the express advance written permission from us.
You may communicate with us using any of the following methods:
- E-mail, via info@stamsolutions.com for general communication, product information, support or any other commercial or non-commercial inquiry, or legal@stamsolutions.com for any privacy-related information or request.
- Contact Forms for general communication, product information, support or any other commercial or non-commercial inquiry
- Support Chat for any information on inquiries on our Products;
If you initiate a contact with us, without being a registered user, we will use your contact information to respond to your requests.
We may send you information by email on our Service’s new content, our Products, or other promotions. If required by applicable law, we will send you such information only with your consent.
Please note that we will send transactional messages, triggered, but not limited by opt-ins, opt-outs, account changes, Product(s) downloads, and any Personal Data requests.
We will deliver Service Bulletins and Product Bulletins regarding the provision of our Service to our Service Customers unless an account deletion and/or contract termination request is made.
A Service Bulletin is non-marketing and non-commercial communication including but not limited to updates to the Terms and Conditions, Privacy Policy, Cookie Policy, Business Transactions, and any other contractual communication.
A Product Bulletin is a non-marketing and non-commercial communication, including but not limited to security notifications, Product(s) updates, Product(s) security patches or data breach notifications.
If at any time, you wish not to receive any future communications, or you wish to have your name deleted from our mailing lists, or you wish to have your Personal Data removed from our Service, you may use the built-in delete functionality or contact us at:
E-mail: legal@stamsolutions.com
Applicants must request attendance via the website or by e-mail, providing evidence that minimum requirements for the event as set out in the eligibility criteria have been met. All attendees will be assessed against the eligibility criteria. Applications are not considered complete until all evidence (including receipt of deposit) has been received by the provider.
Applicants that are not accepted will receive a rejection e-mail citing the reason why the application was rejected and be given the right to appeal the decision to an executive authority.
If insufficient information was provided, the application will be considered on its existing merits. A request for further information may be issued together with an offer of attendance at the event. Such an offer will be made by e-mail and will be on condition that all remaining evidence is received by the provider no less than 28 days prior to the event start date.
Applications that are accepted will result in the applicant receiving an unconditional offer of attendance at an event by e-mail.
If the applicant and the attendee are the same person the offer is confirmed on issuance of remaining evidence and full settlement of fees. Otherwise, the attendee is required to confirm their acceptance of the offer. In cases of competitive entry, attendees with a confirmed offer are always admitted in place of those without.
In the event of any cancellation, the provider will first make every effort to negotiate a concession suitable to both the provider and the attendee (e.g. deferral, varying delivery methods, etc). In the event that no concession can be reached, the offer has not been confirmed and the applicant has provided more than 28 days notice, a full refund or transfer to an alternate event will be provided. Unavoidable expenses resulting from a cancellation and any administrative charges incurred in processing the application will always be deducted from the refund. Confirmed attendees and applicants providing less than 28 days notice of cancellation remain liable for the balance of all payments and fees.
The provider reserves the right to change the details of an event at any time and refuse anyone access to an event without notice. The provider may cancel or reschedule any event with 28 days notice to the applicant. If the provider cancels or reschedules an event with less than 28 days notice, the applicant is entitled to a full refund or transfer to an alternate event. Refunds pertain exclusively to fees. The provider is not liable for any other costs and expenses incurred by the applicant or attendee.
Full payment of fees is required 28 days prior to the event start date. Fees must be paid in Euros (EUR) and settled by electronic transfer (e.g. credit card, bank transfer, paypal, etc.) unless otherwise agreed with the provider. Receipts, invoices and estimates will be provided upon request.
The normal 28 day notice period for applications and payment may be reduced to 7 days if sufficient information is presented in the application to make a confirmed offer and a 20% late booking fee is accepted by the applicant.
Events are run as independent legal entities and/or under the authority of the provider. Listed fees do not generally include tax unless otherwise stipulated, as tax obligations vary depending upon the provider’s status and where the event is delivered. The provider typically operates below the threshold for VAT registration due to the Institute’s unincorporated cellular structure, and consequentially nominal turnover per cell. Typically attendance events are liable for taxation at local rates at the point of service delivery in accordance with the appropriate tax laws for that country. The most common exemptions for this are if events are digital, excursions or otherwise exempt locally. Excursions are optional, ancillary, non-profit, educational events delivered overseas as a part of a significantly larger digital or local event liable for taxation at local rates. The delivery of digital products and services is completed locally, as a “hands-on” EU cross-border digital service, or is exempt from taxation outside of the EU and therefore only liable for taxation at local rates.
All educational and non-educational materials delivered at the event remain the intellectual property of the provider. All rights not expressly granted shall be reserved by the provider. Modification or incorporation of materials shall not constitute a joint work. If the attendee wishes to make additional use of materials not covered in these terms and conditions the attendee shall obtain permission from the provider and pay an additional fee to be agreed upon. If permission is granted for the attendee to make additional use of materials, a credit in the name of the provider shall accompany the materials whenever practical and the attendee shall supply the provider with a copy of any publication the material appears in.
Due to the potential for material covered at events to be abused, attendees have a legal duty to protect the public from any harm caused by reckless or negligent disclosure. Specifically, attendees may not disclose materials covered at events without taking due diligence precautions the public would expect relating to such material (e.g. security vetting, clearances, contracts, etc).
Some events place special requirements upon the attendee prior to attendance (e.g. security vetting) and whilst at the event (e.g. venue security requirements). Attendees must adhere to those requirements and be willing to undertake all necessary action in order to comply with them. The applicant is liable for any costs the provider incurs in meeting these requirements. The Baseline Security Check (BSC) for access to RESTRICTED events involves an International Criminal History Check (ICHC), identity check, enhanced reference check (academic, professional, medical and character) and security interview. If these checks are required the normal 28 day notice period for applications and payment is be extended to 6 months in order to complete sufficient security investigations.
Amongst other commitments attendees may also be required to limit personal movements in venues, limit communication with others on or before events, share data with European authorities and sign non-disclosure agreements. These requirements will be communicated to the applicant prior to an offer of a place at the event. With the exception of forfeiture of a place at the event the applicant or attendee will not suffer any further disadvantage for non-cooperation with special requirements.
In lieu of a current EU or NATO security clearance of any level, written authority at UN ASG, NATO OF-6 or EU DDG level, or enhanced security investigations with necessary and justifiable “need-to-know/attend” will be accepted. Photographic proof of identity will be requested at course registration.
By agreeing to these terms and conditions an attendee agrees to the following declaration:
“In applying for this event I hereby declare that I have no unlawful or unethical intent nor do I intend to use skills or knowledge gained therein to commit unlawful or unethical actions in the future. Furthermore, I recognise and attest to my on-going legal obligation not to pass on course material to others and not to misuse that material to commit or conspire in unlawful or unethical actions that undermine the rule of law.”
If you have any enquires or if you would like to contact us about our processing of your personal information, including to exercise your rights as outlined above, please contact us by using one of the methods listed below.
When you contact us, we will ask you to verify your identity.
Contact name: Global General Counsel (Data Protection Officer)
Email: legal@stamsolutions.com
Telephone: 020 3949 9120
Post: 71-75 Shelton Street Covent Garden, London WC2H 9JQ